help
Help
 
Tuesday 5 August - Saturday 9 August
Horizons Conference @ Chattanooga, TN
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Over the years we've been asked a lot of questions.  The Daily Audio Bible is a vast, worldwide community and yet we run our operation very small and familial.  Unfortunately this leaves us without a technical support department and we rely on the community to help one another.  If you have a problem that you can't solve the first place to check is RIGHT HERE!  More than likely you're going to find the answer to your question in this section.  If you don't, post it in the forums.  You'll be surprised at how quickly people respond to you.  If the problem can't be solved there, one of our moderators will work on finding an answer but the reality is, you're likely to find the answer right here.

 

We've arranged this FAQ into these sections.

  • Site Help
  • Store Help
  • Community Questions
  • Questions About Giving

SITE HELP

  1. Can I download a single podcast file?
  2. Can I link to other ministries or other products that I think would be beneficial to the community?
  3. How does the DAB Read-Along work?
  4. I created a DAB account but I was unable to login to the WindFarm / DAB Radio event (http://www.blogtalkradio.com/dailyaudiobible).
  5. I haven’t downloaded the DAB via iTunes for quite a while, and now I am having trouble viewing or accessing new podcasts. What should I do?
  6. I never received an email with a link in it after registering, so I cannot log in. What do I do?
  7. I received the automated email but accidentally deleted it. When I attempt to re-register it states something like "the email address has already been used" or that my registration is "pending" (or similar). What do I do now?
  8. I'm having problems downloading from a location other than my home.
  9. I'm having problems registering with the Daily Audio Bible. What's going on?
  10. ITunes is not working and I don’t want to miss a day. Is there any other way I can listen to the podcast?
  11. The DAB podcast is missing in iTunes. I can see previous DAB podcasts, but not the one for today. What’s up?
  12. What time is the DAB podcast available each day? It's 7:01pm cst in the USA and it is not available.
  13. When I attempt to download the DAB podcast, I receive and error about my network connection.
  14. Why does the DAB Read-Aong occasionally include error messages, extra information, or ugly formatting?
  15. Why is the DAB Read-Along using a different version of the Bible than what Brian is currently reading?

STORE HELP

  1. How big are the digital downloads in the store?
  2. How long do I have to complete my download after purchase?
  3. How long does it take to receive a physical product from the DAB store?
  4. I made a purchase but cannot find the item to download.
  5. I'm having problems downloading from a location other than my home.
  6. It's been over four (4) weeks since I made a purchase and the item(s) haven't showed up.
  7. What do I do with the automated emails I received from the DAB store?
  8. Where can I get the music from the Daily Audio Bible?
  9. How can I support the DAB?

COMMUNITY QUESTIONS

  1. Can I burn CD's of the Daily Audio Bible and give them away?
  2. Can I download a single podcast file?
  3. Can I get the daily DAB Readings emailed to me each day?
  4. Can I link to other ministries or other products that I think would be beneficial to the community?
  5. Can I share the DAB Read-Along on my blog, Facebook, etc.?
  6. How can I find out more about RESTORED?
  7. How can I support the Daily Audio Bible?
  8. How do I use the Daily Audio Bible?
  9. How does the DAB Read-Along work?
  10. I created a DAB account but I was unable to login to the WindFarm / DAB Radio event (http://www.blogtalkradio.com/dailyaudiobible).
  11. I haven’t downloaded the DAB via iTunes for quite a while, and now I am having trouble viewing or accessing new podcasts. What should I do?
  12. I heard about broadcasting my WiFi SSiD and using DAB info. What is that about?
  13. I tried to create a separate account at the WindFarm / DAB Radio event but it would not work properly.
  14. I wish to write a review at iTunes. How do I do it?
  15. I would like to know more about Brian's home church.
  16. Is there a DAB Read-Along for Kids?
  17. Is there a option whereby I can follow along with the readings for the Daily Audio Proverb?
  18. ITunes is not working and I don’t want to miss a day. Is there any other way I can listen to the podcast?  
  19. Only the current year of the DAB is available for download, how can I get podcasts from previous years?
  20. What is the DAB Long Walk?
  21. What time is the DAB podcast available each day? It's 7:01pm cst in the USA and it is not available.
  22. Where can I get the music from the Daily Audio Bible?
  23. Where can I see what we'll be reading throughout the year?
  24. Why do you ask for votes at Podcast Alley and reviews at iTunes?
  25. Why do you change translations every week?
  26. Why do you talk so much about community?
  27. Why does the DAB Read-Aong occasionally include error messages, extra information, or ugly formatting?
  28. Why is the DAB Read-Along using a different version of the Bible than what Brian is currently reading?
  29. Why is there background nature and music during the readings?
QUESTIONS ABOUT GIVING
  1. Do all of my donations directly support the Daily Audio Bible?
  2. Do I have to give monthly or can I give my yearly gift in one lump sum?
  3. Can I have the Daily Audio Bible directly debit my bank account or credit/debit card each month?
  4. Can I change the amount of my monthly gift?
  5. Can I choose a date for my donations to be deducted?
  6. Do I have to give online?  I'm a little afraid of that.
  7. If I'm sending a check, how should I make it out?
  8. Is my contribution tax deductible and if so will I receive a giving statement?
  9. Why do the donations I have sent by check not reflect in the "MY AREA" section?  Did you receive them?

 

 

 

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